Apple may have
blocked the Google Voice internet telephony app from its App Store,
but Google has executed a nifty end-run around the blockade by
releasing Google Voice as a web page that is accessible by any
HTML5 web browser. Simply direct your iPhone or Palm Pre to
google.com/voice to make calls from your
Google Voice account (Android and Blackberry owners can just
keep using their native Google Voice apps).
Our Top 7 Disruptions
of 2009 included both the Google Stack and HTML5 mobile
apps, putting this development squarely in the cross hairs of
two important trends. In Apple’s ultimate nightmare scenario,
its rejection of Google Voice could come back to haunt it,
should history look back on this moment as when the scale tipped
away from Apple’s App Store model and towards HTML5 apps that
duplicate the functionality of downloadable apps without
requiring custom development for each smartphone platform.
Indeed, the ability
to add a web page to one of the iPhone’s home screens — proprietary
Google Voice icon and all — creates a user experience that is
nearly identical to using apps which run off the OS rather than the
cloud, and presents differences that almost nobody who uses it will
really care about.
It took the desktop
computer decades to move from the installed software model to
cloud-based software as a service, and it may never get there
completely. (Aviary is great, for
instance, but it can’t duplicate the functionality of Photoshop,
Pro Tools and Final Cut Pro.) On the mobile side, the downloadable
software model invented only one and a half years ago by Apple may
already have met its match in HTML5, judging from the smoothness of
this app.
The mobile web
version of Google Voice switches to the iPhone’s normal calling
function in order to place calls, similarly to the way the
web-based version of Google Voice can connect your home, mobile or
VOIP phone to other people’s phones for a call over whatever
network that device uses (updated). The system routes the call
through AT&T’s cellular voice network by connecting your call
to local Google Voice number, potentially saving you money on
international calls.
The process works
seamlessly, and the app feels about as fast as the Google Voice app
that was blocked by Apple probably was. (A Google spokeswoman told
Reuters
that the company has not heard anything new from Apple about the
approval of the native Google Voice app for the iPhone.) Plus, you
get access to lots of advanced Google Voice features from within
the phone: voicemail transcription, forwarding of SMS to an e-mail
account or Skype, screening, integration with your web-based Google
Voice account, and of course the ability to answer all of your
phone numbers from a single handset.