Better Meetings in Less Time
Stuart R. Levine
Stuart Levine & Associates LLC

eetings can be big time wasters. Whether it’s a
meeting of family members, work colleagues or a volunteer group,
here’s how to get more out of a meeting in less time...
Define an end time. Setting a firm end
time keeps a meeting on track. When the pace lags, remind those
present how much time is left. “Let’s move along -- we have only 30
minutes left.”
If you’re not in charge of the meeting, tell the person who is
in charge that you have to leave at a certain time and then alert
him/her when you have, say, 30 minutes left.
Match the message to the audience.
Don’t explain things the way you would want them explained --
explain them the way your listeners need to hear them. Consider
your audience’s priorities, level of expertise and familiarity with
industry jargon before you speak.
Example: A client probably doesn’t
want a long-winded explanation about why his delivery is late -- he
just wants to know when his order will arrive. Add the explanation
only if one is requested.
Forget consensus. If you wait for
everyone in a group to agree on a course of action, you might be
waiting forever. Before you ask for opinions, explain how the
decision will be made. Will you move forward when there’s a
majority? Or will you consider all input but pick whatever
direction you think best?
Opt out when you’re not needed. Does a
two-hour meeting involve you only peripherally? Ask another
participant to call you when you’re needed. In the meantime, do
something more productive nearby.
Use a story to illustrate a point. Busy
people often omit anecdotes to speed things along, but most
listeners understand and remember stories better than they do
instructions, facts or figures. Just make sure the story is
engrossing, focused and relevant.
A good time to use a story is to show a human face when you are
presenting a lot of data.
Example: If you are explaining the
importance of quality outcomes in a hospital setting, it would be
helpful to tell the story of a specific patient who benefited from
increased quality of care.
Say “I got it” when you’ve heard
enough. If you ask a question, as soon as you understand
the answer, tell the speaker “Thanks, I got it,” so he/she knows to
move on. Ask those you deal with regularly to do the same with you.
This saves time and keeps everyone’s mind sharp. When we sit
through explanations of things we already understand, we tune out
and lose our mental edge.
Don’t get bogged down in details when
negotiating. One of the secrets of negotiation is to know
when to stop. Unless you’re negotiating an international peace
treaty, once you get past the two or three most important issues,
the rest is just details that can be worked out at a different
time. If you continue to debate these minor points, you’ll waste
time -- and you might put big issues at risk for the sake of small
ones.
Debrief yourself after meetings, presentations
and events. Your personal two-to-five-minute debriefing
session immediately after a meeting can save hours later. While
events are still fresh in your mind, ask yourself...
What did I/we do right?
What did I/we do wrong?
What’s the next step I/we need to take? Schedule
another meeting? Send a memo? Do a particular task?